Documentation

Sendvelo is a multi-channel customer engagement platform for email, push notifications, SMS, and WhatsApp. Use campaigns, templates, segments, and automated journeys from one admin UI.

The commercial self-hosted product is a perpetual license for one production installation, with 12 months of updates and standard support included. Renew updates & support for $49/year when that window ends—the purchased software continues to run either way.

Start here after checkout: download the Docker deployment ZIP, configure .env from .env.example, run ./install.sh, and activate your license.

Open the installation guide →

• Perpetual license — keep using the purchased version after support expires.
• One production installation — deactivate before migrating to a new server.
• Updates & support — download newer releases only while your entitlement covers their release date; renew from Account → Licenses.
• Activation — Dashboard → License after install (/dashboard/license).

Sign in, finish organization setup, and configure channel providers from the in-app settings (email, SMS, push, WhatsApp credentials are stored server-side—never in the browser).

Create templates, import contacts, build segments, then run campaigns or journeys. Sending is enforced by your active software license on the self-hosted backend.

Software packages live in private object storage. Download buttons call the Sendvelo API, which checks payment, license ownership, and update entitlement, then returns a short-lived signed URL.

Those URLs expire within minutes by design. Request a fresh download anytime from the purchase confirmation link in your email or from Account → Licenses when signed in. You do not need a permanent public file link.

Email support@thesendvelo.com with your order number and license ID (not the full license key) when you need help.

• Terms of service
• Privacy policy
• Refund policy
• Software license agreement
• Support & updates policy